#softskills
Soft skills course
Soft skills are increasingly in demand. Soft skills give you a confident, satisfied workforce that will keep your company going.
About program
Soft skills are increasingly in demand. Soft skills give you a confident, satisfied workforce that will keep your company going.
UNEC approved certification program
You will have all the modern knowledge of Soft skills from scratch to the professional level
36 hours
of practical training
The whole learning process, consisting of 30 topics, was designed using the "Listen - Learn - Apply" method
Mentoring for 2 months after training
We will be with you during the practical application of the learned knowledge
Course topics
1. Business Communicotion
- How to critically evaluate your role in workplace interactions
- How to employ strategies for active listening
- How to ask questions that move conversations forward
- How to communicate ideas clearly and succinctly
- How to assess needs of clients and colleagues
- Best practices for face-to-face and remote communication
2. Teamwork & Collaboration
- How to understand the complexities of group dynamics and interactions
- How to motivate by improving group climate
- How to develop skills in leadership, problem-solving, conflict management, and other critical group dynamics
- How to assess team effectiveness and success
3. Critical Thinking& Problem- Solving
- How to perform strategic analysis and assessment
- How to perceive and assess a critical need and design a tailored solution
- How to identify key stakeholders and ensure their needs are met
- How to employ adaptive problem-solving e. How to work through obstacles collaboratively
- How to analyze failure to improve future performance
4. Strorytelling
- Understand the elements of effective stories and how to use them in the workplace
- How to tailor your messaging to a defined target audience
- How to structure written messages for maximum audience impact, taking into consideration tone, style, point of view
- How various platforms convey messages differently in a professional setting
5. Public Speaking
- How to apply the basic elements of the speech communication process
- Tools and methods for controlling public speaking anxiety
- How to control body language
- How to craft a clear and impactful speech
- How to critique other communicators using the principles of this course
- How to identify main and supporting ideas
6. Visual Presentation
- How to utilize best practices for presenting quantitative data using images
- How to incorporate basics of visual design in everyday workplace presentations
- How to select impactful and appropriate images for various audiences to support your message
- How to understand visual hierarchy and other textto-image relationship
Expert: Ilana Vaidman
Ilana has over 10 years of digital technologies managerial experience in education and as an organisational coach.
Ilana advises high-performing managers and organisations on development and implementation of effective projects management methodology.
Ilana’s approach is particularly successful due to combination with her experience in Time management training as well as her profession in reducing stress and improve productivity.
Ilana has co-founded innovative.works, an organizational methodology that helps managers to improve employee motivation and helps organizations adopt innovative ways of working.
Ilana has trained employees from private and public sector organizations.